Welcome to the wholesale jilbab and abaya Web Site ('Site'). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.
The company Akhawat headquarter is located 133 chemin de lestang - 31100 TOULOUSE - FRANCE
Registered with the RCS Toulouse under number 825 176 522 00019
VAT no :
Tel : +33 761308470
Article 1 - Purpose
These terms and conditions are intended to define the terms of sale between Akhawat, and any major individual (hereinafter "Customer") making a purchase on the Site.
Article 2 - Products
The products offered for sale by AKHAWAT (hereinafter ' the products') are those listed on the Website on the day of its consultation by the Client.
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Descriptions of the products mentioned on each product sheet, as well as their photos, being given as indications, if errors were introduced there, AKHAWAT cannot be held responsible. AKHAWAT undertakes to make its best efforts to promptly correct errors or omissions after having been informed.
Article 3 - Price
Product prices are those appearing on the site the day of consultation by the Client indicated in Euros and include VAT excluding shipping costs which remain the responsibility of the customer except particulars or special conditions.
Article 4 - Order
4.1 Placing order
The Customer materializes his order by completing the following six steps :
Step 1 : The Customer adds the selected products in the cart. Access to the cart is possible at any time to modify or validate,
Step 2 : The Customer checks the details of his cart, consults its total and validate ( All orders implies acceptance by the customer of the prices and descriptions of products which have been placed in the cart),
Step 3 : The Customer enters its full contact details or login to his account,
Step 4 : The Customer is informed of the shipping fees and chooses the mode of delivery,
Step 5 : When validating the order, the Customer expressly accepts the terms and conditions,
Step 6 : The Customer chooses its method of payment then, if necessary, is redirected to the secured payment website to enter the bank account details.
Order is completed when full payment is received.
Placing the order by the Customer implies full and unreserved acceptance of the latter to these terms of sale.
4.2 Order Confirmation
AKHAWAT will immediately confirm the order by sending a confirmation mail to the e-mail address that the Client communicated when entering full contact details at the time of his order.
The customer will receive an e-mail confirming :
4.3 Archiving the Order
The Customer agrees that the order confirmation is considered proof of the contractual relationship between the Parties.
Article 5 - Conditions of payment
5.1 Payment by credit card
The payment is made online by credit card at the time of the order. The accepted cards are Visa, Mastercard, Maestro.
The bank account corresponding to the card used for payment will be debited immediately from the time of the order.
5.2 Secure payments
All purchases made by credit card on the Site are protected and secure.
By clicking on the credit card of his choice, the Client is directed to the PAYLINE secure payment web site that incorporates the standard of SSL security. During the payment, the customer indicates his card number, its expiry date and the security code on the back of his credit card.
These data are automatically transmitted in encrypted mode (SSL protocol) to be verified in order to avoid abuse and fraud.
AKHAWAT have no access to the Customer's banking data.
5.3 Payment via Paypal
This solution helps protect information that clients communicate to AKHAWAT and ensures compliance and security of each transaction.
5.4 Fight against fraud
AKHAWAT reserves the right to verify the personal data given by the customer and to adopt all measures necessary to verify that the person whose bank account is debited is the person who placed the order, in order to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and/or home banking documents (RIB or cancelled cheque). The absence of the client's response to a request of this type within 2 days following the request by AKHAWAT will automatically result in the cancellation of the order concerned, and this without any possibility of subsequent claims.
This solution helps to protect information that the customer communicates to Akhawat and ensures compliance and security of each transaction. Akhawat will also have the freedom to make direct cancellation of an order that would present one or more risk factors for fraudulent use of credit card.
Article 6 - Delivery
6.1 Delivery desination
AKHAWAT ship worldwide.
The ordered products will be sent to the address indicated by the Customer during the ordering process. The delivery address cannot be changed after the order is finalised. It is therefore up to them to verify all information before confirming payment.
6.2 Delivery period
AKHAWAT process orders from Monday to Friday (except holidays), within 24-48 hours.
Must be added the delivery period depending on the destination and the mean of delivery.
6.3 Shipping fees
Shipping fees are charged to the Customer in addition to the price of products, except for special conditions.
6.4 : Loss and damage
Akhawat offers its customers various modes of deliveries at varied prices. Compensation in the event of loss are more or less important depending on the carrier. The only amount to which the customer may claim, will be at least equal to the refund from the carrier that the customer selected.
Details of compensation for each carrier are on the delivery page.
For any complaint , please contact us through our "contact" page. All claims regarding defective or missing goods must be notified to AKHAWAT withing 48 hours, beyond this time the order will be considered as accepted by the customer and conform the order.
Article 7 - Right of withdrawal
Article L121-16-1 of the Consumer Code extends the rules applicable to relations between consumers and professionals, to contracts concluded off-premises between two professionals when the object of these contracts does not fall within the scope of the law. main activity of the professional solicited and that the number of employees employed by him is less than or equal to five.
7.1 The Customer has no right of withdrawal, the contract entering the field of the main activity of the seller.
7.2 Nevertheless the seller will study each request and make a decision on a case by case basis.
7.3 The Client may have benefited of a conditional promotional offer, allowing him to obtain a discount on the basis of the volume of purchased items (example: reduced or free shipping, decreasing prices for the purchase of multiple items).
7.4 Products returned must be new and with their label, unused, unworn and in their original individual packaging...
Upon receipt of the package, Akhawat observe perfect condition or the returned Products. In case of non-conform return request, time off, without label, products in poor condition (visibly damaged or used by the customer, stained, smelly, with hair, making it unfit for Sale), Products will then be returned to the Customer's expense without any right fo compensation or reimbursement, otherwise they will be destroyed...
Article 8 - Personal data
Personal data is required for processing, delivery orders and preparing invoices, collecting this data in the context of distance selling is required. These datas are strictly confidential and are intended solely for Akhawat under strict management control of the Customer or for a possible event operation.
In accordance with the law n° 78-17 of 6 January 1978 amended by the Act of 6 August 2004, the Customer has a right of access, modification, rectification and deletion of his data.
To exercise this right, the customer must make a request via our contact page or by mail.
Article 9 - Force Majeure
All elements of the Site, whether Visual or audio, including the underlying technology, are the exclusive property of AKHAWAT and enjoy both the protection of the copyright protection afforded by the provisions relating to the right brands.
The total or partial reproduction of one any of these elements, on any medium whatsoever and for any reason whatsoever, without the prior agreement and express AKHAWAT is strictly prohibited.
Article 11 - Limitation of Liability
AKHAWAT therefore can not under any circumstances be liable for any direct or indirect damage resulting from misuse or incidents related to the use of computer, Internet access , maintenance or malfunction of servers, telephone line or any other technical connection , the connection to the site by Client under its own responsibility.
Article 12 - Modification des Conditions Générales de Vente
The present general conditions of sale are applicable as long as they appear on the Site.
AKHAWAT reserves the right to modify them at any time. New terms and conditions will apply only to orders placed after the modification.
Article 13 - Applicable law
The General Conditions of sale being the french language, the parties agree that the contract is subject to french law.
Any dispute which may arise between the Parties due to the formation of the interpretation, execution or termination hereof will report, failing settlement, the exclusive jurisdiction of the courts of TOULOUSE (France).